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Privacy Policy


1st Thinking, Inc. strongly believes that the protection of individuals’ privacy is a critical issue when doing business via the Internet. We have created this policy to inform our site visitors and customers of the measures we employ to keep private and confidential the information they may choose to share with us.

1st Thinking, Inc. does collect some kinds of information from visitors to this Web site. By using this site, you agree to allow us to collect the kinds of information described on this page and to use it in the ways described. Please refer to this page for any updates to this policy.

Personally Identifiable Information

On the 1st Thinking, Inc. web site, we store personal information that you enter in forms by your choice. You may choose to provide information to us if, for example, you register for a trial license, purchase a product, or subscribe to a newsletter.

1st Thinking, Inc. may use the information collected via this Web site anywhere in our organization in order to service you better to process your inquiries and orders and/or to help improve our products.

Employees of 1st Thinking, Inc. or approved contractors or resellers (collectively referred to as "1st Thinking") have access to personally identifiable customer information. All employees, contractors, and resellers are legally bound to uphold this policy and observe your right to privacy and confidentiality. We will never share your information with third parties outside "1st Thinking" unless you give express permission for us to do so, or unless we are required to do so under applicable law.

Third-party Order Procesing

Orders for 1st Thinking products are securely processed by PayPal. Please read about their privacy policy as published on the Web and about their state-of-the art security arrangements and facilities employed to prevent security abuse. No credit card information is retrieved or stored by 1st Thinking.

IP Addresses

1st Thinking, Inc. uses IP addresses to help diagnose problems with our Website, and to gather usage information. When you visit our site, we recognize only your domain name and not your e-mail address. The only way we will ever obtain your e-mail address is if you give it to us by filling out an on-line form or by sending us an e-mail message.


We use "cookies" on some (but not all) pages to deliver personalized content or to tailor our information offerings or responses according to the way you use the site, and/or your current context on the site. We do not use cookies to gather or transmit any personally identifiable information about you.

Registration, Subscription, and Support Forms

Our site includes electronic forms that you may choose to fill out to request information or support, to register to obtain trial licenses for 1st Thinking, Inc. products, to participate in product Beta programs or to subscribe to a newsletter. If you choose to send us information via these forms, this enables us to send you requested information, product licenses, product information, news, or notice of special promotions, or to respond to your support questions.

Data Protection

1st Thinking, Inc. takes precautions to ensure the safety and confidentiality of the information we collect via our Website. We employ the latest data security technologies including firewalls, encryption, password protection, intrusion monitoring, and other techniques to keep your information as safe as modern networking technology can make it.

Use of E-mail Addresses

If you choose to give us your e-mail address, we will communicate with you via e-mail. We will not share your e-mail address with others outside 1st Thinking, Inc. and its approved contractors and resellers. You can choose not to receive any more e-mail at any time.

Depending on which e-mail program you use and how it is configured, information about you may be sent automatically when you send us e-mail. 1st Thinking, Inc. has no control over this and recommends that you consult your system administrator if you have concerns about what information is being sent by your e-mail program.

Online Surveys

We may occasionally conduct online surveys that may ask you for demographic information (your location, position, tool use, etc.) If the online survey collects contact data such as your e-mail address, we will use that data to send you further information only if the form specifically asks for your permission and you give it. You are free to revoke any such permission at any time.

Links to Other Sites

The 1st Thinking, Inc. Web site contains links to other sites. 1st Thinking, Inc. is not responsible for the privacy practices or the content of these linked Web sites.


You can opt out of receiving e-mail communications from 1st Thinking, Inc. at any time. You only need to e-mail us to have your name and details removed from our e-mail list or registration database. Please allow 7 business days for the removal to be processed.

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